If you have a question that is not answered here, we would be happy to assist you. Please contact a customer support representative.
A: Once you have signed up with an organization that uses ISIS you will receive a username and password from that organization. Participants' who register online are issued a username and password upon a successful registration.
A: When using ISIS you will need a username and password, the password is case sensitive. If you do not know your username and password you can retrieve it as long you have given your e-mail address to an organization, otherwise; you will need to contact an administrator.
A: All personal and credit card data is protected with 128 bit encryption technology when transferred from your browser. The SportsPilot servers and databases are protected behind several firewalls and security mechanisms.
A: After signing into the ISIS system you can access your roster by choosing the "View my Team Roster" link located in the team information section of your profile. If the organization has chosen to hide team Information until registration is over, the team name will remain unassigned.
A: You can edit your personal information, view your team roster, schedules and send team members email messages. Coaches are allowed to manage their team and post practice schedules.
A: Once you become a ISIS member we will keep track of your entire sports history as long as the organizations you are affiliated with use SportsPilot.com.
A: You can contact your sports organization for more information on alternate payment methods.
A: From the member sign-in you can send team members and coaches email messages and in some cases are allowed to manage your team and post practice schedules.
A: It is only possible to add multiple players/coaches if your organization allows this type of registration for more details call your organization.
Want more information? Call us Toll Free at 888-516-7249 or email us at firstname.lastname@example.org
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